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QATAR AIRWAYS JOBS 2017 LATEST

Qatar Airways Jobs 2017 Latest Airport Services Agent & Ticketing Agent Qatar Airways Welcome to a world where ambitions fly high.From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award winning team.We take pride in our people a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.We offer competitive compensation and benefit packages.

Positions:

1- Reservations & Ticketing Agent

2- Senior Airport Services Agent

Reservations & Ticketing Agent

In this role, you will provide full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in person meeting in order to achieve optimal customer satisfaction and achieve budget revenue targets.

Job Function: Commercial

Division: Faisalabad – LYP

Employment Type: Full Time – Permanent

City: South Asia | Pakistan | Faisalabad

Qatar Airways Jobs 2017 Accountabilities:

  • Makes and confirms reservations for passengers
  • Assist mishandled passengers such as NOREC/DNB to reduce passenger complaints
  • Issue tickets quoting correct fare to reduce passenger complaints and debit notes
  • Advise of changes in flight plan or to cancel passenger reservations
  • Initiate and promote QR product to generate the revenue
  • Record and process reservations made by phone/fax/e-mail; action telex messages and authorities.
  • Handle helpdesk-assist travel agents with seat confirmations: upgrade/downgrade proposals
  • Issuance of MCO’s and refunds’ process lost tickets and time barred tickets
  • Plans route and computes ticket cost, using schedules, rate books and computer
  • Answer inquires made by travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines.

About You:

To be successful in this role you must have a diploma or Associate degree or equivalent. Minimum of 2 years’ experience in an airline/travel industry. You will be service oriented with good interpersonal skills. Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of world geography and have proven experience with the Amadeus reservation system.

Good interpersonal and communication skills along with knowledge of PC-based applications are also required.

Fluency in English (Oral and written) language is essential for this role.

 

Senior Airport Services Agent

The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR’s commercial and safety standards and procedures ensuring passengers and their baggage are handled  in a consistent manner.

Job Function: Ground Services

Division: Peshawar – PEW

Employment Type: Full Time – Permanent

City: South Asia | Pakistan | Peshawar

Qatar Airways Jobs 2017 Accountabilities:

  • Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger
  • Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas
  • Assist duty officer to handle company material and records
  • Liaison with GHA for quick processing of hotel and transfer passengers
  • Work with GHA and ensure  smooth passenger handling
  • Assist passengers in regards to entry requirements, visas, residence permits etc.
  • Ensure passengers are assisted smoothly through airport facilities
  • Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.

About You:

To be successful in this role, you must have a Bachelor’s Degree, trade or vocational qualification, with 3 years of job related experience in customer service and at least 1 of year experience in Airport Operations of a leading airline. High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment. DCS experience and knowledge of ticketing is an advantage for this job.

Fluency in English is required as well as having knowledge of Amadeus.

Successful candidate must be willing to work shifts including frequent nights and weekends.

Apply Online

 

 

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